PRIVACY POLICY – ALEX RICKARD PHOTOGRAPHY

In very basic terms I totally respect your personal information and will only ask you for what information I really need from you.  I wiill look after it in the same way I would want mine looking after – keeping it secure!  I will only share it with others where I need their help to deliver the best service to you (such as my professional printing laboratory who may need your name and address to post your purchases directly).   Be assured that we will never share your information in any other circumstances – nor will I sell it on elsewhere!  Here are more details –

The policy: This privacy policy is for this website; www.alexrickardphotography.com served by Alex Rickard Photography and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided at the foot of this page if you have any questions.

THE DPA & GDPR MAY 2018
This website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018.

THE DATA WE COLLECT
When you subscribe to our newsletter, fill out a form or contact us in any other way we will collect some basic information from you such as your name, email address and phone number.

HOW WE USE YOUR INFORMATION
We may use the information we collect to do the following:

• To respond to your enquiry
• To carry out the service requested
• To process and fulfil your purchases
• For statistical purchases to improve our website based on the information and feedback we receive from you
• To improve customer service
• To administer a contest, promotion, survey or other site feature
• To contact you for feedback about your photography experience
• To send marketing communications that we believe may be of interest to you
• To send you administrative information, such as information regarding out services and changes to our terms, conditions and policies

You agree that you do not object to us contacting you using the information you have provided for any of the above purposes, whether by telephone, email and in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

USE OF COOKIES
This website uses cookies to better the user’s experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

WEBSITE VISITOR TRACKING
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

CONTACT & COMMUNICATION WITH US
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

EMAIL MAILING LIST & MARKETING MESSAGES
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is Mailchimp and you can read their privacy policy here.

 EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.  You can find further information about some social media privacy and usage policies in the resources section below.

RESOURCES
We will use your images on social media to promote our business. We will tag you where possible unless you specifically ask us not to. If you do not wish any images to be used on social media you must state this to be the case at the time of booking. Images of children under the age of 13 will only be shared with the express permission of parents or guardians.

https://www.facebook.com/AlexRickardPhotography

https://www.instagram.com/alexrickard1

CONTACTING US
If you have any questions about modifying your account information, have any questions relating to this privacy policy or wish to raise a complaint on how we have handled your personal date, you can contact Alex Rickard, our data protection officer by the following means:

Alex Rickard, 57 College Road, Ardingly, West Sussex, RH17 6RZ

Telephone:  01444 891596

Email:  alex@alexrickardphotography.com